Customer Support teams can see what’s happening in each of their accounts. Communication cadence, which buyers are engaging, outstanding issues, and times to resolution.
Get your team following-up faster on customer issues and tickets. Ensure standards are met with reminders and notifications of follow-up left undone.
See which team members are the most productive and generating the most positive energy from buyers. AI keeps performance on each team member by role.
Flexible reporting and analytics let you see exactly what you need. Raw data, scores and insights all available at your fingertips.