Customer Teams

Customer Teams: Know & Grow Your Customers

Give your Customer Teams the training, guidance and insights they need to grow relationships and expand customer accounts. AI constantly monitors buyer activity and exposes risks and opportunities for growth.

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Know customer health

If you can’t read minds, read signals. 

Get the insights you need to anticipate customer needs and identify risks, deliver the right content, or take the best next steps to keep customers happy and growing.

Account health visibility

Get a birds-eye view of overall account health. See which buyers are engaging, who’s talking to who, and overall communication levels.

Custom ChatGPT knowledgebase

The knowledgebase knows about your products and services—just ask questions and get great answers. Get help writing emails, customizing content, or creating case studies tailored for your customers.

See account risk signals

Get risk signals and notifications on your accounts before it’s too late—so you can take action to avoid losing a customer. The AI Assistant monitors signals constantly.

ID new account buyers

Get a clear picture of the buyer personas active in the account so you can improve the depth of your account relationship.

Guide reps to expand accounts

Help reps prioritize accounts, get next steps with intelligent, AI-assisted guidance and insights. Give them the edge they need to expand more customers.

Account expansion

Stay on top of account opportunities

Easily catch up on opportunities within your accounts. Know when things move forward or are stalling. Easily keep your team aware of any key changes.

Team coordination

Keep account teams aligned

All the information about the account gets distributed across the entire account team. See email communications, meetings, and documents shared all in on place.

Customer reviews

Don’t just take our word for it.

“As easy as online shopping is, now you can access and create presentations from your entire library of slides.”

Financial Services Mid Market

“As an admin, Accent has made my life immensely easier. With Accent, I can manage my sales enablement materials effectively and keep my teams on-brand.”

Large Enterprise Company

“Accent has allowed us to put tools into the hands of sales. As marketers, it allows us to have more time for innovation.”

S&P 500 Financial Services Company

Better account visibility

Auto-capture all communications

Know which deals are truly healthy—and which ones are full of hot air. Know if you have enough healthy opportunities in each stage to hit your numbers—in time to do something about it.

Access from Anywhere

We have lots of integrations and plug-ins so your sales team can use Accent solutions from anywhere they want to work—anytime.

Mobile access

Yes, you get this on mobile too!

Our natively written mobile apps give you access for sales teams while on the road.